Arrosoft

From the day-to-day to moments when your business is on high alert, we’ve got your back.
Discover reliable and cost-effective data protection manage services from Arrosoft Solutions certified engineers via Arrosoft Remote Manage Service, DPaas, Baas, and Smart Hand Support

• DPaaS

  Data Protection as a Service from Arrosoft Solutions (DPaaS) provides a true end to end business continuity and disaster recovery. Deployed within 30 days, with SLAs guaranteed Day 1, DPaaS delivers fully managed end-to-end data protection management with flexibility and agility for Offsite backup, disaster recovery, and data protection as a service

• Baas

  Arrosoft’s backup as a service enhance data protection, mitigate information risk and ensure access to critical information with a robust range of onsite, offsite and hybrid backup as a service and cloud data protection solutions

Arrosoft Smart Hand Support

Arrosoft Solutions’ Smart Hands Support is a complement to your existing backup admin(s). The admins will continue to be responsible for the day-to-day backup and recovery tasks but can lean on the Smart Hands Support team for assistance. Get resolution quicker with SLA reduction, get an overview of your environment with a Health Check Analysis, ensure you are protected by reviewing and your disaster recovery strategy and ensure you have the proper training and reports to be able to manage your environment. Smart Hand Support will ensure you’re not waiting idly by for a support resource to assist you. Arrosoft SHS team already has an in-depth understanding of your environment, so there is no need to explain the environment in detail. This cuts down on precious time and enables you to focus on other issues at hand. The SHS team will look to solve the issue themselves and if necessary, will open the ticket on your behalf and follow up until issue resolution. You can have peace of mind knowing that a seasoned team has your admin’s back.

Arrosoft Manage Services

Arrosoft Solutions’ Managed Backup Services (MBS) provides data protection services to customers from an experienced data protection engineer. Our engineer will ensure day-to-day operations are as fluid as possible and continue to exceed expectations, allowing you to focus your resources on your core business activities. Managed Backup Services will dedicate an engineer to your environment, ensuring SLA’s are being met including backup and restore performance. Arrosoft’s Managed Backup Services offering is much more than just backup and recovery. MBS will cut your SLA time in half, ensuring you’re not waiting idly by for a support resource to assist you. If necessary, the MBS team member will open the ticket on your behalf and follow up until resolution. You can have peace of mind knowing that a seasoned engineer has control of your environment.